mickturnip Posted February 4, 2016 Share Posted February 4, 2016 Anyone had problems orderin parts online with these??? Ordered a samba pipe for losi five mini online on 1/1/16 . Online instock 24hour delivery.on the 4/1/16 got email say order complete would be posted asap .nothin for a week ....emailed them .they changed my order to back order .phoned them said ...we take back orders seriously be with you in ten days ...stil nothin .wonderin if anyone else has had problems with online sayin in stock .when they are not ...didnt take em long to process my payment tho Quote Link to comment Share on other sites More sharing options...
Rover Man Posted February 4, 2016 Share Posted February 4, 2016 Give Nige a call at the shop . Hes one of the good guys im sure he'll want to get this sorted ASAP. Quote Link to comment Share on other sites More sharing options...
wiggles Posted February 4, 2016 Share Posted February 4, 2016 I've mad about 5 orders in the last month and all been sorted quickly emailed me to say some beadlocks were on backorder and turned up a week later. Quote Link to comment Share on other sites More sharing options...
supersavage Posted February 4, 2016 Share Posted February 4, 2016 Nige will get you sorted as soon as he can. He's one of the best about. Quote Link to comment Share on other sites More sharing options...
QRC Posted February 4, 2016 Share Posted February 4, 2016 Never had any issues with orders, as described in previous post, worth picking up the phone and speaking with Nige, always try pm on this forum. Quote Link to comment Share on other sites More sharing options...
K Posted February 4, 2016 Share Posted February 4, 2016 I ordered a front window kit from them, sent me a rear, emailed to tell them, no response... Quote Link to comment Share on other sites More sharing options...
mickturnip Posted February 4, 2016 Author Share Posted February 4, 2016 Been emailin nigel but its me that has to do the chasing . If when i ordered it online n stock was zero i wouldnt have bothered .couldnt answer to what else would fit .he gave me a link to ddm racing .said look on there .so i did told him one i found with part number .said he would order that ...phoned him tuesday ...every things on backorder .samba are a pain .then said phone him friday .....again me chasing him Quote Link to comment Share on other sites More sharing options...
Rover Man Posted February 4, 2016 Share Posted February 4, 2016 But how could he have an online stock level on an item he dosent stock ??? Not defending him as you should have the pipe and he should be calling you Quote Link to comment Share on other sites More sharing options...
Noj Posted February 4, 2016 Share Posted February 4, 2016 12 minutes ago, K said: I ordered a front window kit from them, sent me a rear, emailed to tell them, no response... When was this? Quote Link to comment Share on other sites More sharing options...
Freeprawn Posted February 4, 2016 Share Posted February 4, 2016 1 hour ago, mickturnip said: Anyone had problems orderin parts online with these??? Ordered a samba pipe for losi five mini online on 1/1/16 . Online instock 24hour delivery.on the 4/1/16 got email say order complete would be posted asap .nothin for a week ....emailed them .they changed my order to back order .phoned them said ...we take back orders seriously be with you in ten days ...stil nothin .wonderin if anyone else has had problems with online sayin in stock .when they are not ...didnt take em long to process my payment tho Hiya, The pipe was not in stock when you ordered. I have talked to you multiple times about your order. The Victory Mini pipe you requested and have specially ordered in for you instead of the samba is due in tomorrow, as I said in the last email. Do you still want the If you just want to cancel, let me know. Nige. Quote Link to comment Share on other sites More sharing options...
Freeprawn Posted February 4, 2016 Share Posted February 4, 2016 29 minutes ago, K said: I ordered a front window kit from them, sent me a rear, emailed to tell them, no response... I can't reply to emails I don't receive. Not had an email about this. Please resend using the email address found in the contact us section of the shop. Nige. Quote Link to comment Share on other sites More sharing options...
Freeprawn Posted February 4, 2016 Share Posted February 4, 2016 29 minutes ago, mickturnip said: Been emailin nigel but its me that has to do the chasing . If when i ordered it online n stock was zero i wouldnt have bothered .couldnt answer to what else would fit .he gave me a link to ddm racing .said look on there .so i did told him one i found with part number .said he would order that ...phoned him tuesday ...every things on backorder .samba are a pain .then said phone him friday .....again me chasing him Hiya, Sorry this has been such a horrible experience for you shopping with Freeprawn. I'll get your order cancelled and refunded now so you don't have to chase me for it. Nige. Quote Link to comment Share on other sites More sharing options...
.AJ. Posted February 4, 2016 Share Posted February 4, 2016 I'll be ordering some parts from Nige next week, I've yet to be disappointed with his service 2 Quote Link to comment Share on other sites More sharing options...
K Posted February 4, 2016 Share Posted February 4, 2016 7 minutes ago, Freeprawn said: I can't reply to emails I don't receive. Not had an email about this. Please resend using the email address found in the contact us section of the shop. Nige. To be fair I think I emailed ur personal email as a reply to the email I sent about the great service I received. It's not a big deal, I meant to call just been busy as baby on way. Service from the order was top notch tho as you changed my order for a colour you had in stock. I'll be ordering again. Sorry if I come across as negative. Cheers Kurt 2 Quote Link to comment Share on other sites More sharing options...
chewbacca Posted February 4, 2016 Share Posted February 4, 2016 I'm still waiting for my no cost seafood Quote Link to comment Share on other sites More sharing options...
Noj Posted February 4, 2016 Share Posted February 4, 2016 Have you actually found it listed on the website?? Ya can't have what isn't there..... 1 Quote Link to comment Share on other sites More sharing options...
chewbacca Posted February 4, 2016 Share Posted February 4, 2016 Tbh, no. Quote Link to comment Share on other sites More sharing options...
Freeprawn Posted February 4, 2016 Share Posted February 4, 2016 17 minutes ago, K said: To be fair I think I emailed ur personal email as a reply to the email I sent about the great service I received. It's not a big deal, I meant to call just been busy as baby on way. Service from the order was top notch tho as you changed my order for a colour you had in stock. I'll be ordering again. Sorry if I come across as negative. Cheers Kurt Hiya Kurt, Bugger, sorry about that, an honest mistake I'm afraid. Please post it back to us, first class signed for. I will of course refund you the cost of the postage if it's our error and get the correct ones sent out to you asap. Regards, Nige. 1 Quote Link to comment Share on other sites More sharing options...
Freeprawn Posted February 4, 2016 Share Posted February 4, 2016 13 minutes ago, chewbacca said: I'm still waiting for my no cost seafood Lol, you want seafood posted out to you, be careful what you wish for Nige. 3 Quote Link to comment Share on other sites More sharing options...
Noj Posted February 4, 2016 Share Posted February 4, 2016 7 minutes ago, chewbacca said: Tbh, no. ..and there you have it. Always received excellent service from Nige.... The fact he has specifically ordered you in a pipe this very week and is expecting said pipe to arrive from the States (hence a small delay) makes me wonder why the thread was started tbh.....can't see many other retailers going to such lengths to help a customer Quote Link to comment Share on other sites More sharing options...
K Posted February 4, 2016 Share Posted February 4, 2016 It's ok nige, I've unwrapped and used them now. Was scratching my head for a bit as couldn't figure out why it didn't fit. But then read the packaging, new to bajas you see. I still need a front window kit so will order another. My new Rcmk has taken all my funds at moment, especially with nipper on way. I'll be in touch soon Cheers Kurt Quote Link to comment Share on other sites More sharing options...
mickturnip Posted February 4, 2016 Author Share Posted February 4, 2016 56 minutes ago, Rover Man said: Quote Link to comment Share on other sites More sharing options...
mickturnip Posted February 4, 2016 Author Share Posted February 4, 2016 I would love the pipe thats all i want is the pipe Quote Link to comment Share on other sites More sharing options...
Noj Posted February 4, 2016 Share Posted February 4, 2016 Perhaps a private apology would help??? Just sayin'..... 2 Quote Link to comment Share on other sites More sharing options...
mickturnip Posted February 4, 2016 Author Share Posted February 4, 2016 And yeah it was listed on the site either in black or raw .if it wasnt instock .why wasnt i emailed it only changed to back order when i emailed . Quote Link to comment Share on other sites More sharing options...
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