FatWheels Posted February 6, 2016 Share Posted February 6, 2016 That'll certainly keep em guessing at Traxxas Quote Link to comment Share on other sites More sharing options...
NG15 Posted February 6, 2016 Share Posted February 6, 2016 Pics of your tyres ? I'd didn't think they came with 5mm tread so yours should be pretty much bald ? Quote Link to comment Share on other sites More sharing options...
Popular Post Tug Posted February 6, 2016 Popular Post Share Posted February 6, 2016 18 minutes ago, bjbear123 said: What should i do ??? I have contacted Traxxas and this was my response : My message : I have recently got a Traxxas X-MAXX model, I’m in the UK so i have been waiting a long long time, but I’m glad I’ve got it now, it was well worth the wait, I am happy with it however i have a couple of issues….. Firstly the shocks are ALL leaking, i have asked about it on several online forums and members are saying that i should take apart the shock and refill it and check a component is fitted correctly within the shock, i don’t see why i should buy more shock oil for this and also i don’t have any experience to take apart the shocks. Secondly i would just like to say how disappointed with the tyre tread, i have lost at least 5MM and that is just with a few packs through the car on rough tarmac, I’m worried how long these will last as where i drive my car i can see them being bold in a month or so. Around 1 month before I received the XMAXX around December I purchased a set of 5000mAh Traxxas 3S ID batteries from Modelsport UK, these where clearly new and had never been used and still had the traxxas seal on them, these batteries where expensive at £60 each so I also went on to buy a set of cheeper batteries from Hobby King, these where 6400mAh at only £30 each. I have charged both batteries on Balance charging several times using a Traxxas Ez-Peak Dual charger, I and have made sure to follow all of the LIPO guidelines however i have to say that i am disappointed with the Traxxas batteries considering just how expensive they are. I find from flat the Traxxas batteries charge fully from flat in just 30 minuets and that is charging at 4 Amp, surly sometime is not right…. also run times are not very good, i find i get around 20 minuets with the batteries on the X-MAXX which is much less then the cheeper hobby king batteries which get nearly a whole hour. Will you advise me why your batteries are preforming poorly ? maybe i have received a bad batch and help me out regarding the shocks and tyres ? Look forward to your reply Traxxas Reply : Please contact the local hobby shop where you purchased the vehicle and see if they can help. If they cannot, ask them to contact their authorized Traxxas importer where they purchase their Traxxas products. You may need to send the part to them for evaluation.Replacing parts like tires as you wear them out is just part of the hobby.20 minutes is about average. Without being able t inspect and test the batteries I cannot say if there is any issue with them. Thanks a lot Traxxas This is hobby grade, not toy grade. The tyres will wear out on tarmac, I've destroyed 1/5 scale road tyres in one afternoon, 60 quids worth! Get a better charger, a charger that tells you how much charge is being pumped in to the packs. A decent charger will have a screen, this will give all kinds of info. We still don't know if you're truly draining the cells to empty or not. A cell checker will help with that. Welcome to hobby grade, leave your wallet at reception. 4 Quote Link to comment Share on other sites More sharing options...
atom3624 Posted February 6, 2016 Share Posted February 6, 2016 Glad to see Nige I think line the body with duct tape - stops 95% of gravel rash and will protect the body better. Also, removes that clattery hollow sound of the body slapping the mounts each time they jump. Al. Quote Link to comment Share on other sites More sharing options...
everclear1984 Posted February 6, 2016 Share Posted February 6, 2016 23 minutes ago, Tug said: This is hobby grade, not toy grade. The tyres will wear out on tarmac, I've destroyed 1/5 scale road tyres in one afternoon, 60 quids worth! Get a better charger, a charger that tells you how much charge is being pumped in to the packs. A decent charger will have a screen, this will give all kinds of info. We still don't know if you're truly draining the cells to empty or not. A cell checker will help with that. Welcome to hobby grade, leave your wallet at reception. I meant to quote BJBEAR123 but his post seems to have disappeared. @bjbear123 I'm sorry but it seems to me like you've bought a £750 car without any knowledge on how to look after it. Running on tarmac is a sure way to kill tyres, especially tyres made for dirt. As for the batteries, a better charger is voltmeter would go a long to solving the "problem". 2 Quote Link to comment Share on other sites More sharing options...
Ady 2215 Posted February 6, 2016 Share Posted February 6, 2016 Check your diffs. Finally got some down time to check over my x maxx, (weather is s##t here fyi) mine had no oil in at all. Front and rear. Filled till it covered all gears and pins. Using 30000 cst front and 50000 at rear. Quote Link to comment Share on other sites More sharing options...
Ocdcbr Posted February 6, 2016 Author Share Posted February 6, 2016 The Xmaxx does not come with a full manual. It's a download I believe. Quote Link to comment Share on other sites More sharing options...
bjbear123 Posted February 6, 2016 Share Posted February 6, 2016 luckily i only paid £635 Quote Link to comment Share on other sites More sharing options...
turok007 Posted February 6, 2016 Share Posted February 6, 2016 lol that letter has to be made up as on the traxxas forum people are getting handouts all the time without any issue. (You may need to send the part to them for evaluation) over the pond no one gets told that. Quote Link to comment Share on other sites More sharing options...
sean-vrs Posted February 6, 2016 Share Posted February 6, 2016 6 minutes ago, turok007 said: lol that letter has to be made up as on the traxxas forum people are getting handouts all the time without any issue. (You may need to send the part to them for evaluation) over the pond no one gets told that. Traxxas America don't deal direct with uk customers, like all goods you return to retailer Quote Link to comment Share on other sites More sharing options...
turok007 Posted February 6, 2016 Share Posted February 6, 2016 1 minute ago, sean-vrs said: Traxxas America don't deal direct with uk customers, like all goods you return to retailer UK faulty truck + having to return parts = NO FUN. I want to see a ESC go up in flames in the UK i bet you will have to send the ESC back for testing then have to answer a million questions. also they will tell you just to clean your burnt truck with a damp cloth. 1 Quote Link to comment Share on other sites More sharing options...
Kpowell911 Posted February 6, 2016 Share Posted February 6, 2016 15 minutes ago, turok007 said: lol that letter has to be made up as on the traxxas forum people are getting handouts all the time without any issue. (You may need to send the part to them for evaluation) over the pond no one gets told that. American Traxxas is completely different. Quote Link to comment Share on other sites More sharing options...
turok007 Posted February 6, 2016 Share Posted February 6, 2016 Just now, Guns said: American Traxxas is completely different. you should hold off on getting one just to see how we might be treated in the UK. Quote Link to comment Share on other sites More sharing options...
sean-vrs Posted February 6, 2016 Share Posted February 6, 2016 4 minutes ago, turok007 said: you should hold off on getting one just to see how we might be treated in the UK. ??? what are you on about? its got nothing to do with traxxas we have consumer laws that the retailer has to adhere to, however i dont think even our consumer laws cover bald tyres on tarmac! 1 Quote Link to comment Share on other sites More sharing options...
Kpowell911 Posted February 6, 2016 Share Posted February 6, 2016 7 minutes ago, turok007 said: you should hold off on getting one just to see how we might be treated in the UK. It's how the UK works, nothing to do with Traxxas. It would be the same if I bought some Nike football boots, or a Samsung TV. Thinking about it, Apple kinda do it differently? Quote Link to comment Share on other sites More sharing options...
Ady 2215 Posted February 6, 2016 Share Posted February 6, 2016 Tyres. Wear and tear item. Quote Link to comment Share on other sites More sharing options...
bjbear123 Posted February 6, 2016 Share Posted February 6, 2016 29 minutes ago, turok007 said: lol that letter has to be made up as on the traxxas forum people are getting handouts all the time without any issue. (You may need to send the part to them for evaluation) over the pond no one gets told that. I know, honestly that was my response... I can't believe it. I am generally disappointed, i have lost so my tread in just a few runs. Im shocked to be honest Quote Link to comment Share on other sites More sharing options...
bjbear123 Posted February 6, 2016 Share Posted February 6, 2016 4 minutes ago, Guns said: It's how the UK works, nothing to do with Traxxas. It would be the same if I bought some Nike football boots, or a Samsung TV. Thinking about it, Apple kinda do it differently? Apple is the best customer service i have ever come across, literally if i have ANY problem as long as its not accidental then take it in to an apple store, never once have i been turned away. I took my broken laptop charger in there and they gave a new one off the shelf... i took my broken iPhone 5 (simcard tray problem) they gave me a new one just in a different box. Same thing when i took my bent iPhone 6 YES bent.... they gave a new one. Quote Link to comment Share on other sites More sharing options...
turok007 Posted February 6, 2016 Share Posted February 6, 2016 22 minutes ago, sean-vrs said: ??? what are you on about? its got nothing to do with traxxas we have consumer laws that the retailer has to adhere to, however i dont think even our consumer laws cover bald tyres on tarmac! i didn't say about the tires Quote Link to comment Share on other sites More sharing options...
turok007 Posted February 6, 2016 Share Posted February 6, 2016 21 minutes ago, Guns said: It's how the UK works, nothing to do with Traxxas. It would be the same if I bought some Nike football boots, or a Samsung TV. Thinking about it, Apple kinda do it differently? the uk might not work that way but traxxas could step up and treat us all the same. 1 Quote Link to comment Share on other sites More sharing options...
bjbear123 Posted February 6, 2016 Share Posted February 6, 2016 Agreed Quote Link to comment Share on other sites More sharing options...
sean-vrs Posted February 6, 2016 Share Posted February 6, 2016 33 minutes ago, turok007 said: @turok007 the quoting has gone daft, but i think your missing the point, we get treated better, the electrics are under warranty for 30 days in the states, the lifetime warranty is a load of guff. your first point of call for any problems is always the retailer Quote Link to comment Share on other sites More sharing options...
sean-vrs Posted February 6, 2016 Share Posted February 6, 2016 4 minutes ago, bjbear123 said: Agreed see above, and tyres do wear out! Quote Link to comment Share on other sites More sharing options...
bjbear123 Posted February 6, 2016 Share Posted February 6, 2016 2 minutes ago, sean-vrs said: see above, and tyres do wear out! I know they wear out, but seriously, the tread is the softest rubber, its softer than my E - Revo, even after about 5 runs i actually have small flappy bits of rubber hanging off let alone the seriousy reduced tire tread Quote Link to comment Share on other sites More sharing options...
atom3624 Posted February 6, 2016 Share Posted February 6, 2016 1 hour ago, Ocdcbr said: The Xmaxx does not come with a full manual. It's a download I believe. Thanks for the update. My 'bad' then. A bit unusual for Traxxas .... another way to save some money!! Al. Quote Link to comment Share on other sites More sharing options...
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