From their FB Page - If you got gift cards, get rid quick!
Toys "R" Us Limited ("the Company") – in Administration
Refunds and Exchanges
No exchanges for non-faulty items may be accepted and no refunds will be given.
If the item is faulty then the normal Company policy will be followed in accordance with your statutory rights.
Gift Cards
We are continuing to accept and redeem Gift Cards for purchases made, but please note that we will not be issuing Gift Cards.
No refunds can be given for the balance of the gift cards.
Take Time To Pay Agreements
If you have recently settled your Take Time to Pay agreement and collected your goods, then you are no longer a creditor of the company and no further action is needed.
If you have recently settled your Take Time to Pay agreement but not collected your goods, then you should collect your goods from store as soon as possible.
If you have not settled your Take Time to Pay agreement and not collected your goods then you will need to attend your local store by Sunday 11 March 2018 and either:
(a) Pay the balance for the goods you have included in your Take Time to Pay Agreement. The price of the goods will be the price in store on the day you settle your Take Time to Pay Agreement less the deposit you have already paid;
or
(b) Purchase alternative goods that exceed the value of your deposit.
No cash refunds will be issued in respect of deposits paid prior to the company entering Administration
Gold Card and R Baby Club
Loyalty cards and loyalty points will no longer be issued.
A frequently asked questions document is available at – www.moorfieldscr.com/faq
If you have any further enquiries, then please contact the dedicated Support Centre, telephone number 0333 400 1230.
Arron Kendall and Simon Thomas of Moorfields Advisory Limited, 88 Wood Street, London, EC2V 7QF were appointed Joint Administrators on 28 February 2018. The Administrators now manage the affairs, business and property of the Company. The Administrators act as agents only and without personal liability.
http://www.bbc.co.uk/news/business-43225248
https://www.telegraph.co.uk/business/2018/02/28/toys-r-us-collapses-putting-3200-jobs-risk/
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