Well here's the story.
A friend of the family recently lost her mum.
The problem is her mum had got her son a SCX10 Honcho kit for Xmas while on holiday to the US. I resently started to assemble said kit for her, only to find parts missing : front bumper,rock sliders, plus a few other bits.
She contacted Axial explaining that the bits were missing,also explaining that the kit was perchased in the US by her mum so did'nt know the shop it came from.
She was told by Axial "not their problem, talk to the shop it came from".
On explaining to them again that she did not know were it was brought,
they replyed" can't help not our problem."
So there you go, no help, no parts. So much for custumer relations.
to Axial