Helo all
Has anyone else had bad experiences with Ben Racing .?
I bought my nephew a Kyosho Giga Crusher from them for a christmas present, and my brother bought two of the same for my other nephew's. In all we spent nearly a grand. We've had nothing but trouble with the cars, mainly the clutches and clutch bells. The kids have had about 2 hours running out of them when the clutch springs broke on all three and the clutch bell on one of the cars broke. The parts have been on order since January and we still haven't recieved all the parts we need to get them up and running again. Ive lost count how many phone calls/emails ive made and sent. Their customer service seems to be none exsistent. I rang Ben on tuesday (24/6/08) about the outstanding parts and he said they were in stock and that he had phoned me a month ago and left a message saying that he had them in stock. I told him i would pick them up on saturday, he repplied with give me a ring on thursday just to make sure they were still in stock, so i rang him today, and by coincidence thyey had been sold??????? More like they never had them in the 1st place. Do Kyosho parts usually take six months to arrive?