New ARRMA Teaser....

12 minutes ago, Tug said:

 

You can bet that Arrma will simply state that it's user error, pushed beyond design limits by the owners. That way they can charge. With Traxxas and the V1 X-Maxx, they couldn't blame the flames on anyone but themselves. 

 

As for Vas, hard to judge anyone unless you engage in a one to one convo, which I've not had. If he's defending Arrma, it'll be face-saving after the leak thing. 

Probably right, and that would be my gripe with it. It's a bit of a lose lose for Arrma, they fix it and its evidence of poor design or don't and end up with a product that doesn't work.

 

Vas should probably just keep out of the arguments if he wants to save face. Bit of a lose lose for him too but by engaging with the argument and fighting the side of Arrma, he shows a pretty clear bias, backing up the suspicions of him being a shill.

14 minutes ago, Paul Busby said:

Probably right, and that would be my gripe with it. It's a bit of a lose lose for Arrma, they fix it and its evidence of poor design or don't and end up with a product that doesn't work.

 

Vas should probably just keep out of the arguments if he wants to save face. Bit of a lose lose for him too but by engaging with the argument and fighting the side of Arrma, he shows a pretty clear bias, backing up the suspicions of him being a shill.

 

We should ask Doddy, I'm sure they're close friends!? 😂

7 hours ago, Tug said:

 

We should ask Doddy, I'm sure they're close friends!? 😂

 
😂😂😂 yeah right 👍

As for the upgraded brace  can’t see it doing much to be fair but atleast there trying. I spoke with Jason Dearden on a Facebook page about these upgrades coming he stated that the would be free to all customers as a good will gesture but since then the comment was removed he is MIA 

 

As for  the Australian the guys a waste of energy and full of hot air he is nothing more than a leach and if folks can’t see it that’s there problem 

 

I’m done with Arrma and there BS if they really are this great company then why sell such rubbish to there customers ? They Knew of the issue before release but did they do anything about it NO they just cash in. As for there logo they should change it to DON’T BASH IT UNTIL YOU SPENT MORE CASH ON IT !  
 

As for Dearden the guy is no dummy he knows what he is doing and he knows how to make money and that’s about all he is really interested in your hard earned cash ! Just like all the other brands out there as that’s what pays the bills 

late to the conversation ... 

 

On 27/02/2020 at 16:47, Tug said:

 

To be fair to him, he wasn't rude, just called it out in a gentle manner. However, as the source of the leak, he couldn't really go too hard on them!

 

To be fair, he can complain - he got the kit for free, they fixed his and sent him some spares - I couldn't care less about his opinion as he didn't pay a single AUS for it ...

 

On 28/02/2020 at 10:22, Paul Busby said:

I'm arguing with him on that facebook post as he seems to be defending the idea that this is a run of the mill version "upgrade" rather than a fix. Product has been out a few months, he put out a massive rant about how it basically broke under it's own weight, and he's defending the idea owners should give Arrma more money to fix it? Doesn't sit right with me.

 

I'm not naive, I dont think Arrma will provide the parts FOC, however as consumers, I think we should ALL be on the same side in that they should, and we shouldn't really care about how it affects their financials... which is genuinely an argument he has made.

 

Starting to really not like this guy at all.

 

I have approached HorizonHobby about it - they are just pushing back, go back to your LHS for anything - unlike Arrmas reputation for superb and direct service I have experienced far the opposite lately - even referring to the warranty T&Cs doesn't seem to make a difference for the folks in Germany ... which is a real thorn in my eye at the moment

 

with regards to the upgrades, apparently those aren't free and people who do reach out to HH in the US get offers of $25 for the parts - I totalled them up to roughy £75 so this wouldn't be too bad as a owner of the truck who bought it almost day 1, actually it was day 3 ... but then again, as a UK customer you don't get access to HH directly and it seems the guys in Germany are generally not as customer friendly as their US counterparts - I opened a thread on another forum to get other peoples experience with Arrma/HH outside the US and apart from a few responses on the thread I received quite a few PNs from all over Europe (16 as of today) where people feel con'ed by HH, pushed through 3rd party channels and not having the same experience of helpful customer support as the US boys and girls seem to have.  So even if HH is offering this, there is no clarification or guarantee if this is available to everyone globally - which I strongly doubt - I am still waiting to hear back from my LHS that I have given all information and proof I could find to liaise with I believe LogicRC and HH to see if such deal exists for people outside the US as well .. not that I really need it, I got a M2C chassis on the shelf in case I do bend it but I bash gentle, don't send it like crazy so potentially these minor improvements push durability for my use-cases even further so I may not even need to swap to a M2C at all ...

 

I am not sure but after all this I feel less excited about Arrma as a brand no matter if their trucks are rock solid or weak as Suisse cheese ...

Edited March 7, 2020 by r4nd0m

This is a snip from a conversation on fb with mr Dearden if charging folks to fix there flaws is taking care of customers it’s a pretty poor effort on such an expensive paper weight imo 

 

1 hour ago, mydoddy69 said:

This is a snip from a conversation on fb with mr Dearden if charging folks to fix there flaws is taking care of customers it’s a pretty poor effort on such an expensive paper weight imo 

 

 

any chance you could copy and paste the entire comment? dont use FB ... interesting about diffs and pinion - wondering what their new findings are what they should have gone with ...

Edited March 10, 2020 by r4nd0m

1 hour ago, mydoddy69 said:

This is a snip from a conversation on fb with mr Dearden if charging folks to fix there flaws is taking care of customers it’s a pretty poor effort on such an expensive paper weight imo 

 

I agree.

 

If they offer a huge discount, whereby customers are paying for postage and a small percentage of the cost, I can begrudgingly make my peace with it, but apparently if bought separately the parts are going to be around the £100 mark which is unacceptable.

20 minutes ago, Paul Busby said:

I agree.

 

If they offer a huge discount, whereby customers are paying for postage and a small percentage of the cost, I can begrudgingly make my peace with it, but apparently if bought separately the parts are going to be around the £100 mark which is unacceptable.

was at my LHS - HH will do a similar scheme in the UK but not before end of April beginning of May - they wouldn't confirm a price to them yet

Edited March 10, 2020 by r4nd0m

If it is £25-30, then that really is pushing it in my opinion. anything higher than that and they should be widely slammed for taking advantage of customers. If its £20 or lower, then... ok... I guess (...but not really)

This idea that the issue isnt widespread is simply false. There is no 2 ways about it, unless there is countless customers who simply don't use the facebook groups, which seems unlikely given that to buy something like that you would have to be pretty dedicated to the hobby, the issue is affecting almost every single customer.

^Which begs tbe question "what testing did they actually do"? 🤔

Funny that Arrma rhymes with drama 😉

22 minutes ago, Tug said:

^Which begs tbe question "what testing did they actually do"? 🤔

The sort that gets it out the door to a deadline, probably.

5 hours ago, Paul Busby said:

This idea that the issue isnt widespread is simply false. There is no 2 ways about it, unless there is countless customers who simply don't use the facebook groups, which seems unlikely given that to buy something like that you would have to be pretty dedicated to the hobby, the issue is affecting almost every single customer.

 

you think? I saw a video posted on youtube about the K8S - having had a Losi Rally X and a Vaterra Kemora on the shelf for years and barely run - disposable income available, did a bit of research, found statements about superb support, support handling, replacements and warranty and decided I want to own the king ... well its only later when facing issues that I found out that all the praises of support only seems to apply in the US and that here I am forced to go through my LHS who go via a distributor etc - a **** show in my eyes especially as the warranty T&Cs the truck comes with say otherwise ...

 

you dont need to be committed to anything, lose change in your pocket and being attracted is all you need to buy something like that

 
you think? I saw a video posted on youtube about the K8S - having had a Losi Rally X and a Vaterra Kemora on the shelf for years and barely run - disposable income available, did a bit of research, found statements about superb support, support handling, replacements and warranty and decided I want to own the king ... well its only later when facing issues that I found out that all the praises of support only seems to apply in the US and that here I am forced to go through my LHS who go via a distributor etc - a **** show in my eyes especially as the warranty T&Cs the truck comes with say otherwise ...
 
you dont need to be committed to anything, lose change in your pocket and being attracted is all you need to buy something like that

And yet here you are [emoji13]

I mean in the UK we are protected by consumer rights way better than the US. The first year you should go back to the place of supply, that's how it works and is absolutely correct.

I think everyone in the UK has a reasonable case to take these things back and get new chassis every time one bends in terms of the law... Question is how far you will go to prove you're in the right legally if your hobby shop fight you on it.

2 minutes ago, Paul Busby said:

And yet here you are

I mean in the UK we are protected by consumer rights way better than the US. The first year you should go back to the place of supply, that's how it works and is absolutely correct.

I think everyone in the UK has a reasonable case to take these things back and get new chassis every time one bends in terms of the law... Question is how far you will go to prove you're in the right legally if your hobby shop fight you on it.

 

I got legal insurance and just fight them on the basis of false advertising, could even take Arrma up with trading standards as the warranty t&c is part of the package and if not applicable it requires clear statements on the outside of the box at least to my knowledge and investigation so far - if my assessment is correct the legal purchase contract is void and I should be able to return it at full refund even with use of the goods ... dealing with a LHS can be a real pain in the backside - shipping costs etc etc if not local thats why I went with arrma - since I know about this fact, I have ordered my kits direct from HH, I know more expensive but direct touch which I dont mind paying premium for ...

If you read it all what got me was the part that he says it took 2 years to develop from the ground up  and it’s 99% right ! 😂😂😂. So the chassis is only 1% of the truck nothing to important then 😂😂. I must admit I didn’t think it would take 2 years to upscale a current model so maybe it was a lot of time down the pub talking about it as it certainly wasn’t testing it that’s for sure 😂

1 hour ago, mydoddy69 said:

. I must admit I didn’t think it would take 2 years to upscale a current model so maybe it was a lot of time down the pub talking about it as it certainly wasn’t testing it that’s for sure 😂

if you look at the 6S and  compare it to the 8S - the 8S doesnt look typically upscaled like eg a Losi which is literally upscaled it has plenty of parts that are a complete redesign

This is part one of their excuses? Dunno, but worth a look. 

 

 

 

Here's part two, he does admit that there will be other large vehicles from Arrma.