Steve-O2021 Posted May 8 Share Posted May 8 Sadly my Losi Promoto front brake servo has died after 10 runs, anyone know who sorts the Losi warranty for the UK? Horizon Hobby UK site is down due to brexit it says. Emailed the store I got it from but thought I would ask here as well incase it takes them a while to reply 🙂 Thanks Quote Link to comment Share on other sites More sharing options...
Kpowell911 Posted May 8 Share Posted May 8 I think in the UK by law the shop you bought it from need to sort it 1 Quote Link to comment Share on other sites More sharing options...
Steve-O2021 Posted May 8 Author Share Posted May 8 20 minutes ago, Kpowell911 said: I think in the UK by law the shop you bought it from need to sort it Cool hopefully just when I saw this on the horizon hobby site didn't know who to contact as the UK Horizon site closed.. Your local hobby store and/or place of purchase cannot provide warranty support or service. Once assembly, setup or use of the Product has been started, you must contact your local distributor or Horizon directly. But maybe that's just for the USA? Quote Link to comment Share on other sites More sharing options...
Kpowell911 Posted May 8 Share Posted May 8 Who did you buy it from? Give them a call? Quote Link to comment Share on other sites More sharing options...
Stormbringer Posted May 8 Share Posted May 8 when i had a problem with an rc heli that popped its esc 2 years ago i contacted where i got it from they asked me send it back to them and they forwarded it to horizon distributor who replaced whole heli it might have been logic rc who does it in uk https://www.logicrc.com/ Quote Link to comment Share on other sites More sharing options...
TommyC Posted May 8 Share Posted May 8 Logic rc are where my LHS get all their horizon hobby stuff. Pretty sure they’re the main uk distributor. Any problems and they send it back to them. Quote Link to comment Share on other sites More sharing options...
Steve-O2021 Posted May 9 Author Share Posted May 9 Thanks all, the Hobby store said to contact Losi / Horizon Hobby, Horizon Hobby said to contact Logic RC about the warranty claim Quote Link to comment Share on other sites More sharing options...
Popular Post Steve-O2021 Posted Wednesday at 15:19 Author Popular Post Share Posted Wednesday at 15:19 Excellent service from Logic RC contacted them via email on Sunday they replied on Monday and replacement servo arrived Tuesday morning 👍 4 Quote Link to comment Share on other sites More sharing options...
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